Stock type
The items displayed are ALL ready stock and NOT pre-orders. Once payment is made for an item, it will be posted on the next delivery date.
Payment
Once your Order Form is processed, confirmation will be sent to you via e-mail with the banking details. Payments can be made through Online Banking or Cash Deposit machines at any Maybank or Public Bank branch. *Deposit machines does not accept RM5 or RM1 notes, therefore your change will be included in your parcel.
As for International Buyers can opt to pay via Paypal but please note that there will be a 5% surcharge for this. Contact us for our Paypal details at chicattic@gmail.com.
Shipping Period
For most areas it usually takes one working day. Kindly refer to www.poslaju.com.my with your postcode.
Missing Parcel
If your parcel does not arrive after 3 days, kindly contact 1300-300-300 with the tracking number provided to trace your parcel. All Pos Laju parcels required a signature upon receival therefore if there are no recipients, a notice will be left at your letter box to arrange for a second delivery. *Pos Laju does not allow a third delivery, therefore please make sure someone is there to receive your parcel, if not it has to be collected at the nearest Pos Office in your area.
Postage Charges
Postage charges are a one-time charge no matter how many items you purchase at a go, therefore we do not include these charges in the prices of our items as it would be unfair for customers to pay double if they were to purchase 2 items or more. *Postage charges goes solely to Pos Laju, we do not earn off it.
Registered Post
We strongly DO NOT recommend using registered post or normal postage as they do not provide a tracking number. Pos Laju/Pos Express is the fastest and safest method of delivering your orders to your doorsteps with a peace of mind.
Trying of products
We strictly do not allow trying as it would be unfair to other customers in another state as well as hygiene purposes.
FIT
We cannot guarantee how well it fits as each female body varies. Kindly refer to the exact measurements provided for each item.
Why SO Cheap?
We go through each and every piece of item we select to make sure that they are in considerable quality for a steal! We do not sell items that we think do not look exactly(as fantastic) as the picture we display, so no worries babes, ask us for more pictures if you are unsure. :)
Reservation
We do not allow reservation as we operate on a first come, first served basis. If payment is not made within 3 days of confirmation, the item will be released to the next buyer in line.
Exchange
Items sold are not exchangeable or refundable. Kindly make sure you have stated the correct size/color/pattern before submitting your Order Form.
SOLD OUT item
Re-stocks are subjected to availability from the supplier. Therefore if it is stated Not Re-Stock able, any inquiries regarding it will be replied with a standard answer.
Defect/Refund
We believe in the quality of our apparel. Every item that goes out will first be fully inspected by us. If we somehow missed a piece, a full refund will be given if the defect is a hole bigger than 3mm (diameter) or an irremovable stain. *Full refunds will only be given provided the item is still in brand new condition, tags have not been removed and notification for refund is given within 3 days of receival.
Discount
We spend a lot of time and effort in sourcing for the best quality yet stylish and affordable items. Our prices are always kept at MINIMAL therefore any request for discounts will not be entertained.
International Purchase
If you're from another country but wish to make a purchase, kindly e-mail us at chicattic@gmail and provide us your town and postal code for postage rates. *Shipping charges for overseas will solely be borne by customers.
